Greetings to all Verizon Business customers! If you are reading this article, chances are you are looking for information about call forwarding. Whether you are a new or long-time Verizon Business user, call forwarding is a feature that can greatly enhance your business communication. In this article, we will discuss everything you need to know about call forwarding with Verizon Business.
What is Call Forwarding?
Call forwarding is a feature that allows incoming calls to be redirected to another phone number or device, so you never miss an important call. With call forwarding, you can choose to forward calls to your mobile device, home phone, or even another colleague’s phone. This feature is especially useful for businesses that have multiple phone lines or are always on-the-go.
Benefits of Call Forwarding
Call forwarding offers numerous benefits, including:
| Benefit | Description |
|---|---|
| Increased Customer Satisfaction | Call forwarding ensures that all incoming calls are answered, leading to increased customer satisfaction and loyalty. |
| Improved Business Efficiency | By redirecting calls to the appropriate person or department, call forwarding can help improve business efficiency. |
| Flexibility and Mobility | Call forwarding allows you to receive important calls even when you are not at your desk, giving you more flexibility and mobility. |
How to Activate Call Forwarding with Verizon Business
Activating call forwarding with Verizon Business is a quick and easy process. Here are the steps:
Step 1: Dial *72
From your Verizon Business phone, dial *72 followed by the phone number you want to forward calls to. For example, if you want to forward calls to your mobile phone, dial *72 followed by your mobile phone number.
Step 2: Wait for Confirmation
You will hear a confirmation tone indicating that call forwarding has been activated. If you do not hear a tone, hang up and try again.
Step 3: Start Receiving Forwarded Calls
All incoming calls will now be forwarded to the phone number you specified. To turn off call forwarding, simply dial *73 from your Verizon Business phone.
FAQs About Call Forwarding with Verizon Business
Q: Can I forward calls to an international phone number?
A: Yes, you can forward calls to an international phone number. However, keep in mind that international call forwarding rates may apply.
Q: Can I forward calls to a non-Verizon phone number?
A: Yes, you can forward calls to any phone number, regardless of the service provider.
Q: Can I forward calls to multiple phone numbers?
A: No, you can only forward calls to one phone number at a time. However, you can change the forwarding number as often as you like.
Q: Does call forwarding work for all types of calls?
A: Call forwarding works for all types of calls, including local, long-distance, and international calls.
Q: Are there any additional fees for using call forwarding with Verizon Business?
A: Yes, there may be additional fees for using call forwarding. Contact customer service or check your plan details for more information.
Conclusion
Call forwarding is a powerful tool that can greatly improve your business communication. With Verizon Business, activating call forwarding is a simple and straightforward process. We hope this article has provided you with all the information you need to know about call forwarding with Verizon Business. If you have any additional questions or concerns, don’t hesitate to contact customer service for assistance.